Nova Line Technologies (Pty) Ltd Effective Date: 15/01/2026

 

Our website address is: https://novalinetechnologies.com

Nova Line Technologies (Pty) Ltd (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is collected and processed lawfully, transparently, and securely in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA), the Electronic Communications and Transactions Act, 25 of 2002 (ECT Act), and applicable South African laws.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you access our website, place an order, or engage with our products and services.

1. Responsible Party

Company Name: Nova Line Technologies (Pty) Ltd Registration Number: : K2024605917 Country: Republic of South Africa Email: info@novalinetechnologies.com

Nova Line Technologies (Pty) Ltd is the “Responsible Party” as defined in POPIA.

2. Personal Information We Collect

We may collect and process the following categories of personal information:

2.1 Information You Provide

· Full name

· Email address

· Contact number

· Billing and delivery address

· Company name (if applicable)

· Order and transaction details

2.2 Automatically Collected Information

· IP address

· Browser type and device information

· Website usage data (cookies and analytics)

2.3 Payment Information

· Payment confirmations and transaction references

· We do not store or process full credit/debit card details

Payment information is securely processed by third-party payment gateways.

3. Purpose of Processing

Your personal information is processed for the following purposes:

· Processing and fulfilling orders

· Payment verification and fraud prevention

· Shipping and delivery coordination

· Customer support and dispute resolution

· Compliance with legal and regulatory obligations

· Improving website functionality and user experience

4. Lawful Basis for Processing

We process personal information based on:

· Your consent

· Contractual necessity (to fulfil orders)

· Legal obligations

· Legitimate business interests, where not overridden by your rights

5. Payment Gateways & Third-Party Processors

Payments are processed securely by authorised third-party payment gateways. These providers process personal and payment information in accordance with their own privacy policies and applicable security standards (including PCI-DSS).

Nova Line Technologies (Pty) Ltd:

· Does not store card numbers, CVV codes, or expiry dates

· Does not have access to full payment instrument data

· Retains only transaction references and confirmations for record-keeping and dispute resolution

6. Sharing of Personal Information

We may share personal information with:

· Payment gateway providers

· Courier and logistics partners

· IT service providers and hosting platforms

· Legal or regulatory authorities where required by law

All third parties are required to implement appropriate security and confidentiality measures.

We do not sell or trade personal information.

7. Data Storage & Security Safeguards

We implement reasonable technical and organisational measures to protect personal information against:

· Loss

· Unauthorised access

· Disclosure

· Alteration or destruction

These measures include:

· Secure hosting environments

· Encrypted communications (SSL)

· Restricted access controls

· Regular system updates

8. Data Retention

Personal information is retained only for as long as:

· Necessary to fulfil the purposes outlined in this policy

· Required by accounting, tax, or legal obligations

Thereafter, data is securely deleted or anonymised.

9. Cookies & Tracking Technologies

Our website uses cookies to:

· Enable core site functionality

· Improve user experience

· Analyse website traffic

You may disable cookies via your browser settings, though this may affect site functionality.

10. Your Rights Under POPIA

You have the right to:

· Request access to your personal information

· Request correction or deletion of information

· Object to processing in certain circumstances

· Withdraw consent where processing is based on consent

Requests may be submitted in writing to the contact details below.

 

11. Cross-Border Transfers

Where personal information is transferred outside South Africa, we ensure that:

· The recipient country has adequate data protection laws, or

· Appropriate contractual safeguards are in place, as required by POPIA

12. Data Breach Notification

In the event of a data breach that may compromise your personal information, we will:

· Notify affected parties where required

· Report to the Information Regulator where legally mandated

· Take immediate remedial action

13. Changes to This Policy

We reserve the right to amend this Privacy Policy from time to time. The version published on our website at the time of interaction shall apply.

14. Contact Information

For privacy-related enquiries or POPIA requests:

Nova Line Technologies (Pty) Ltd Email: info@novalinetechnologies.com